Effective Date: January 2025
Company Name: Totally Sheer Luxury Salon
Website: www.TotallySheerHair.com
Business Address: 237 Mt Holly Huntersville Rd, Suite 230, Charlotte, NC 28214
Contact Email: info@totallysheerhair.com
Phone: (980) 808-6677

1. Introduction

Totally Sheer Luxury Salon (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book appointments, purchase products, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Phone number

• Email address

• Billing/shipping address

• Date of birth (if required for services)

• Appointment history

• Payment information (processed securely through third-party providers)

b. Automatically Collected Information

When you visit our site, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies & usage analytics

c. Payment Information

We do not store your full credit card details. Payments are processed securely through third-party platforms such as Shopify, Vagaro, Square, PayPal, Klarna, or other secure gateways.

3. How We Use Your Information

We use your information to:

• Process bookings and product orders

• Communicate with you regarding appointments, promotions, and updates

• Improve website functionality and customer experience

• Provide customer service

• Prevent fraudulent activity

• Maintain internal business records

If you subscribe to our email or SMS list, we may send marketing messages. You can unsubscribe at any time.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

• Service providers (payment processors, booking systems, shipping carriers)

• Marketing platforms you voluntarily opt into

• Legal authorities, if required by law

• Internal team members on a need-to-know basis

All third-party partners are required to safeguard your information.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Personalize your experience

• Analyze website traffic

• Enable features such as shopping carts or appointment bookings

You can disable cookies in your browser settings, but some site features may not function properly.

6. Data Security

We use industry-standard security measures to protect your information, including:

• SSL encryption

• Secure payment processors

• Access control for employee accounts

• Routine monitoring

Although we take all reasonable precautions, no method of electronic transmission is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion of your data

• Opt out of marketing communications

• Disable cookies

• Request a copy of your stored data

To exercise your rights, email info@totallysheerhair.com.

8. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect information from children. If we become aware of such collection, we will delete it immediately.

9. Third-Party Websites

Our site may contain links to external websites such as social media platforms, booking links, or payment processors.
We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes take effect immediately when posted on our website.
We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:

Totally Sheer Luxury Salon
Email: info@totallysheerhair.com
Phone: (980) 808-6677
Address: 237 Mt Holly Huntersville Rd, Ste 230, Charlotte, NC 28214