Shipping policy

Shipping Policy

Processing Times

  • Custom Wigs & Units: 7–14 business days. Rush orders: 5–7 business days (hair must be confirmed on hand).

  • Hair Extensions & Hair Care Products: 3–5 business days.

  • Processing times exclude weekends and holidays.

Shipping Times

  • Domestic orders: 2–7 business days after processing.

Carriers & Tracking

  • We ship via Fedex and provide tracking via email.

  • Once shipped, Totally Sheer Hair is not responsible for lost, stolen, delayed, or damaged packages.

Address Accuracy

  • Customers are responsible for providing the correct shipping address. We are not liable for orders shipped to incorrect addresses provided at checkout.

 

Disclaimer: By completing a purchase on TotallySheer.com, you acknowledge that you have read, understood, and agreed to our Terms & Conditions, Return Policy, and Shipping Policy.