Shipping policy
Shipping Policy
Processing Times
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Custom Wigs & Units: 7–14 business days. Rush orders: 5–7 business days (hair must be confirmed on hand).
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Hair Extensions & Hair Care Products: 3–5 business days.
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Processing times exclude weekends and holidays.
Shipping Times
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Domestic orders: 2–7 business days after processing.
Carriers & Tracking
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We ship via Fedex and provide tracking via email.
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Once shipped, Totally Sheer Hair is not responsible for lost, stolen, delayed, or damaged packages.
Address Accuracy
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Customers are responsible for providing the correct shipping address. We are not liable for orders shipped to incorrect addresses provided at checkout.
Disclaimer: By completing a purchase on TotallySheer.com, you acknowledge that you have read, understood, and agreed to our Terms & Conditions, Return Policy, and Shipping Policy.